Returns & Exchange Policy
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free 7-day return policy.
Conditions for Returns
- • Items must be returned within 7 days of delivery
- • Products must be unused, unwashed, and in original condition
- • All original tags and packaging must be intact
- • Items on sale or purchased with coupons are eligible for returns
- • Intimate wear and accessories cannot be returned for hygiene reasons
How to Return
- Log in to your account and go to "My Orders"
- Select the item you wish to return
- Click on "Return Item" and select reason
- Our courier partner will pick up the item from your address
- Once received and verified, refund will be processed
Refund Timeline
Refunds are processed within 5-7 business days after we receive and verify the returned item. The amount will be credited to your original payment method.
Exchange Policy
Want to exchange for a different size or color? We've got you covered!
Exchange Conditions
- • Exchanges must be requested within 7 days of delivery
- • Only size and color exchanges are available
- • Exchange is subject to stock availability
- • No price difference will be charged or refunded
- • One exchange allowed per order
How to Exchange
- Log in to your account and go to "My Orders"
- Select "Exchange" and choose size/color
- We'll arrange pickup of original item
- New item will be shipped once we receive the return
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on intimate wear (bras, underwear), swimwear, earrings, and beauty products.
