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Returns & Exchange Policy

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free 7-day return policy.

Conditions for Returns

  • • Items must be returned within 7 days of delivery
  • • Products must be unused, unwashed, and in original condition
  • • All original tags and packaging must be intact
  • • Items on sale or purchased with coupons are eligible for returns
  • • Intimate wear and accessories cannot be returned for hygiene reasons

How to Return

  1. Log in to your account and go to "My Orders"
  2. Select the item you wish to return
  3. Click on "Return Item" and select reason
  4. Our courier partner will pick up the item from your address
  5. Once received and verified, refund will be processed

Refund Timeline

Refunds are processed within 5-7 business days after we receive and verify the returned item. The amount will be credited to your original payment method.

Exchange Policy

Want to exchange for a different size or color? We've got you covered!

Exchange Conditions

  • • Exchanges must be requested within 7 days of delivery
  • • Only size and color exchanges are available
  • • Exchange is subject to stock availability
  • • No price difference will be charged or refunded
  • • One exchange allowed per order

How to Exchange

  1. Log in to your account and go to "My Orders"
  2. Select "Exchange" and choose size/color
  3. We'll arrange pickup of original item
  4. New item will be shipped once we receive the return

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on intimate wear (bras, underwear), swimwear, earrings, and beauty products.

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