Frequently Asked Questions
Find answers to common questions about orders, shipping, returns, and more.
Orders & Shipping
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery.
Do you ship internationally?
Currently, we only ship within India.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email and SMS.
What is the minimum order for free shipping?
Orders above ₹1000 qualify for free shipping across India.
Returns & Exchanges
What is your return policy?
We offer a 7-day return policy from the date of delivery. Items must be unused with original tags.
How do I initiate a return?
Go to My Orders in your account and click 'Return' on the item you wish to return.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item.
Can I exchange an item?
Yes, exchanges are available for size and color changes within 7 days of delivery.
Payment
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery.
Is Cash on Delivery available?
Yes, COD is available with an additional charge of ₹50.
Are my payment details secure?
Yes, all payments are processed through secure payment gateways with 256-bit encryption.
Products
How do I know my size?
Please refer to our Size Guide page for detailed measurements.
Are the colors accurate?
We try our best to display accurate colors, but slight variations may occur due to screen settings.
How do I care for my clothes?
Care instructions are provided on the product label. Generally, we recommend gentle machine wash or hand wash.